If you have any questions or concerns, please contact our office at 561-627-2900 during regular business hours.
Don’t get caught in more red tape than necessary! Contact us first to discuss water/sewer impacts so you can plan accordingly.
All customers are obligated to follow our Service Code which governs changes to your water and sewer service. Here are just some of the things to consider when planning changes:
Are the existing water/sewer facilities serving your business or property adequate to serve the proposed uses? Is the water meter big enough? How about the water service piping size and the size of the backflow prevention device?
Are you adding any additional demands on our system? For example, a restaurant uses much more water than a bookstore and additional Connection Fees might be due.
Does your existing water service currently have a backflow prevention device? Our agreement with the State of Florida requires us to ensure that a proper backflow device is installed whenever a business changes ownership or is modified.
Are you modifying or adding any food preparation operations? If so, does the existing grease interceptor meet our current specifications and have the required capacity? If no, a new exterior grease interceptor may be necessary.
Automobile car wash, body shops and repair operations will require a sand/oil interceptor.
Laundries and dry cleaners may need a lint trap and certain chemicals may not be discharged into the sanitary sewer system.
Landscaping changes will need to consider the existing water/sewer lines in the area and easements. Trees must meet setback requirements and a root barrier might be needed. Shrubs and ground covers will need to stay clear of the water meters, sewer cleanouts, and underground piping, etc. Landscaping plan changes should be submitted to the Authority for review and approval in addition to submitting to the governing municipality for approval prior to installation.
Have you identified any existing easements on the property which may be impacted by your proposed changes? Constructing, building, and planting within easements are severely limited. Approval to place improvements within an easement will be granted on a case by case basis and if approved will require an Encroachment Agreement to be executed. Setback requirements will also apply, and we will need to retain access to our facilities.
We’ll need to discuss industrial wastes, condensate and cooling tower discharges, chemical discharges, etc. as well.
What about other utilities such as electric, phone, and gas – are separations from the water/sewer lines planned out?
You’ll also want to know if any fees will be due so they can be included in your budgeting. By submitting a completed Property Questionnaire we will be able to provide you with an estimated fee for the proposed improvements.
We are here to help you with water/sewer related issues as much as possible, so don’t hesitate to call us at 561-627-2900 and ask for the Engineering Department for technical questions or for Customer Service. You can also send a fax to 561-624-2839, or Contact Us through our website.