Boil Water Q & A
If you have any questions or concerns, please contact our office at 561-627-2900 during regular business hours.
What water usage requires boiling and how long do I boil the water?
Here are the instructions to follow when a “Boil Water Advisory” has been issued:
- Bring water to a rolling boil for one (1) minute before using for culinary (cooking), brushing teeth, or drinking.
- Water not being used for the above purposes does not have to be boiled. This means water used to wash dishes, do the laundry or to bathe does not need to be boiled. Water used for these purposes may be disinfected by adding six (6) to eight (8) drops of unscented bleach per gallon of water used.
- Ice makers and public drinking fountains should be turned off and not turned back on until the “precautionary boil water advisory” has been lifted. The first load of ice from the ice maker should be thrown out and/or run the water in the water fountain for three (3) minutes after the advisory has been lifted.
- Continue the procedure until further notice.
- Monitor our website at www.sua.com or call 561.656.2244 for a phone message with the latest status regarding a “boil water advisory”. For mass outages, please watch for media and newspaper reports.
- During natural or man-made disasters, the boiling of water may not be possible due to the lack of power within the water system’s service area. If there is no power, residents and businesses should be instructed to disinfect their drinking water as follows:
Tap water can be disinfected by adding 6 to 8 drops of unscented household bleach (4% to 6% active ingredients) to each gallon of water, then mixing the water and allowing it to stand for minimum period of 30 minutes.
Note: Cloudy water requires 16 drops of bleach and a 30 minute contact time. Other approved chemical disinfectants are available at stores that sell camping and hiking supplies.